Refund Policy and Exchange Policy
You can return your bundle within 30 days however all products must be in new/unused conditions. There is a $14.95 restocking fee for your return. As well as a shipping fee for the return label which we provide after purchase of the full bundle return. Return item(s) are sent to:
2530 Scottsville Road, Suite 106A
Bowling Green, KY 42104
As soon as we receive your shipment of unused new product(s) in their original packaging, we will refund your purchase to the credit card used for the purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable). Examples: Any item not in its original condition, is damaged or missing parts for reasons not due to our error. If items are missing from the return, we will deduct the RETAIL value of item from the return.
Exchanges (If Applicable)
- If we mistakenly shipped product(s) and it goes against your quiz preferences (size, color, style, etc) we will send you a return shipping label at no cost and in return ship back a corrected replacement product(s) of equal or greater value. For example, this exchange is for if we accidentally sent you a size large apparel item, and you are a medium, which you had on your quiz. Follow this link to start the process - https://birdiebundle.com/products/product-exchange-our-bad
- If we shipped any product(s) that you just don't want or like it for any reason, or the item runs big or small, you can still get a exchange as well. Just ship the item(s) back in new condition with tags and original packaging. You be responsible for the return shipment cost. We will send back a replacement product(s) of equal or greater value in your next bundle. For example, this exchange is for when we sent you a size large apparel item, and you are a large, which you had on your quiz but it just didnt fit right. Follow this link to start the process - https://birdiebundle.com/products/bundle-items-exchange-just-cause
If the gift subscription is requested to be refunded and cancelled, the refund will be sent to the gift givers original form of payment. If only one bundle or a partial number of the total gifted bundles is being refunded, we will find the average price paid per bundle and refund that amount to the original purchase method.